About the Conference

The beginning of the turbulent 2020s recalled its “roaring” predecessor with unprecedented digital progress and brought digital businesses to the forefront. 2022 is the year to further build on this momentum to enhance customer engagement, experience, generate new revenue and serve our customers. itSMF Slovakia, a leader in the world of IT Service Management in […]

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Organizers

Mikuláš Zalai
Mikuláš Zalai

Director, Business Consulting – Technology Risk, EY

Iveta Janotík
Iveta Janotík

Regional Director at CFI, Member Of The Board at itSMF Slovensko

Tatiana Hederová
Tatiana Hederová

Head of GCPE PMO at Orange Business Services, Vice-chairman Of The Board at itSMF Slovensko

Igor Dimitrovič
Igor Dimitrovič

ITSM Specialist Expert at Slovenská sporiteľňa, Chairman Of The Board at itSMF Slovensko

Pavol Holbík
Pavol Holbík

Head of training services at omnicom, Member Of The Board at itSMF Slovensko

Martin Lacko
Martin Lacko

Head of IT Change management in Slovenská sporiteľňa, Member of the Supervisory Board at itSMF Slovakia

Martin Podhajský
Martin Podhajský

Making Knowledge available at VÚB Banka, Co-founder at KEP Partnership, Member of the Supervisory Board at itSMF Slovakia

Lucia Široká
Lucia Široká

Back Office Specialist at Softec, itSMF Slovakia Administration