The evolution of IT-driven services (EN)

Eddy Peters President of the /itSMF Belgium

The evolution of IT driven services has entered a new era. Not only because of technology, but because of the way services are evermore intertwined into the fabric of doing business. In some cases, IT services even are the business. To make sure we remain relevant in this dynamic world, there is one absolute truth: ‘We need to connect’. We need to connect in ways that will change IT organisations as we know it. In this session, Eddy Peters will investigate how you can create ‘1 flow’, combining the full potential of your IT organization and your market. It is time we ‘RUN’ together.