About the Conference

The 20s are underscored by a social paradox – we stay online by choice rather than from necessity, yet we are disconnected from each other. With the opportunity for new beginnings in 2023, we must find ways to ReConnect with our customers, partners and peers to rekindle fruitful partnerships and enhance customer engagement, experience, generate […]

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Speakers

Ivor Macfarlane
Service management pontificator and author
Miroslav Hlohovský
Executive Partner and Head of Consulting OMNICOM
Ansgar Koene
Global AI Ethics and Regulatory Leader EY
Petra Kotuliaková
CEO Aj Ty v IT
Lukáš Hlavička
Chief Technical Officer IstroSec
Martin Vitouš
Strategist, consultant, trainer, mentor, coach & facilitator | DASA Ambassador ict-123.com | itSMF Czech Republic
Peter Škodný
Chief Corporate Solutions Officer ESET
Osman ÇAYLI
Board Member and President DACH VBT Software
Pawel Krzesniak
Senior Solutions Architect Elastic
Kate Allen
Commercial Account Executive Elastic

Lindner Hotel Gallery Central

Metodova 4, 821 08 Bratislava

Organizers

Ivor Macfarlane
Ivor Macfarlane

Honorary Chairman of the Conference Organizing Committee

Iveta Janotík
Iveta Janotík

Regional Director at CFI, Member Of The Board at itSMF Slovensko

Tatiana Červenková
Tatiana Červenková

Product owner of ITSM tool at ESET

Lucia Široká
Lucia Široká

Back Office Specialist at Softec, itSMF Slovakia Administration

Igor Dimitrovič
Igor Dimitrovič

ITSM Specialist at Slovenská sporiteľňa, Chairman Of The Board at itSMF Slovensko

Martin Podhajský
Martin Podhajský

Making Knowledge available at VÚB Banka, Member Of The Board at itSMF Slovensko

Pavol Holbík
Pavol Holbík

Head of training services at omnicom, Member Of The Board at itSMF Slovensko

Martin Lacko
Martin Lacko

Head of IT Change management in Slovenská sporiteľňa, Member of the Supervisory Board at itSMF Slovakia

Peter Jasenovec
Peter Jasenovec

Platforms Tribe lead at O2 Slovakia, Member of the Supervisory Board at itSMF Slovakia