Digital transformation of enterprise services with 4me (SK)

Karína Rybárová IT Governance manager /MH Teplárenský holding
Miroslav Hlohovský Executive Partner and Head of Consulting /OMNICOM

What path is the evolution of ITSM taking? In the presentation, we will present our experience from the implementation of the ESM tool 4me in a complex customer environment, where not only IT services but also other corporate services were digitized.