About the Conference

Inspired innovation is essential for continuously delivering value to our customers through enhancing customer engagement, experience, generating new revenue streams and improving the quality of service to our customers. Inspiring one another is thus essential for improving the tools and technology which we use in our everyday life at lightning pace. Sure, any innovation may […]

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Speakers

Eddy Peters
President of chapter itSMF Belgium
Juraj Tlstý
Head of Shared IT Services Slovenská sporiteľňa
Aleš Špidla
Cyber security expert CEVRO College
Dave Snowden
Director & Founder The Cynefin Centre
Mark Smalley
Writer & coach Smalley.IT
Adela Jasenovcová
LinkedIn strategist & content specialist
Rob Akershoek
IT Management & DevOps architect DXC
Martin Vitouš
Strategist, consultant, trainer, mentor, coach & facilitator | DASA Ambassador ict-123.com | itSMF Czech Republic
Dragana Smolović
Head of HR and Organization VÚB Banka
Jakub Červeň
Machine Learning Engineer VÚB Banka
Roman Zhuravlev
ITIL Senior Architect PeopleCert
Martin Kasík
Head of IT Consulting IXPERTA

Lindner Hotel Gallery Central

Metodova 4, 821 08 Bratislava

Organizers

Igor Dimitrovič
Igor Dimitrovič

ITSM Specialist at Slovenská sporiteľňa, Chairman Of The Board at itSMF Slovensko

Iveta Petrovič
Iveta Petrovič

Regional Director at CFI, Member Of The Board at itSMF Slovensko

Tatiana Červenková
Tatiana Červenková

Product owner of ITSM tool at ESET

Lucia Široká
Lucia Široká

Back Office Specialist at Softec, itSMF Slovakia Administration

Martin Podhajský
Martin Podhajský

Making Knowledge available at VÚB Banka, Member Of The Board at itSMF Slovensko

Pavol Holbík
Pavol Holbík

Head of training services at omnicom, Member Of The Board at itSMF Slovensko

Martin Lacko
Martin Lacko

Head of IT Change management in Slovenská sporiteľňa, Member of the Supervisory Board at itSMF Slovakia