About the Conference

Last year was a catalyst that brought digital business innovation to the forefront of all organizations. 2021 is the year to build on this momentum to enhance customer engagement, experience, generate new revenue and serve our customers. itSMF Slovakia, a leader in the world of IT Service Management in CEE, is organizing 15th annual IT Service […]

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Speakers

Svetlana Stolyarov
Principal Solution Engineer DSM BMC Software
Akshay Anand
ITSM Product Ambassador & Evangelist AXELOS Global Best Practice
Evgeny Vasilyev
Head of Business Development CFI | itSMF Slovakia
Michal Broska
Chief product officer PosAm | itSMF Slovakia
Martin Vitouš
Strategist, consultant, trainer, mentor, coach & facilitator | DASA Ambassador ict-123.com | itSMF Czech republic
Timm Scheibach
Managing Principal microfin | itSMF Germany
Jörg Bujotzek
CEO amendos GmbH | itSMF Germany
Jakub Pobiecky
Lead Consultant Devoteam Alps & ICE (International Centre of Excellence)
František Kvintus
Lead Consultant, ITSM COE Leader Devoteam Alps & ICE (International Centre of Excellence)
Kaimar Karu
Digital Government & Governance Independent
Miroslav Hlohovský
Executive Partner and Head of Consulting OMNICOM | itSMF Slovakia
Branislav Jarábek
Leading organization change Slovenská sporiteľňa, a.s. | itSMF Slovakia
Karin Miškovská – Nemčeková
Customer Experience Advisory
Rok Sajovic
ITSM CENTER d.o.o. | itSMF Slovenia

Organizers

Iveta Janotík
Iveta Janotík

Regional Director at CFI, Member Of The Board at itSMF Slovensko

Tatiana Hederová
Tatiana Hederová

Head of GCPE PMO at Orange Business Services, Vice-chairman Of The Board at itSMF Slovensko

Igor Dimitrovič
Igor Dimitrovič

ITSM Specialist Expert at Slovenská sporiteľňa, Chairman Of The Board at itSMF Slovensko

Pavol Holbík
Pavol Holbík

Head of training services at omnicom, Member Of The Board at itSMF Slovensko

Martin Lacko
Martin Lacko

Head of IT Change management in Slovenská sporiteľňa, Member of the Supervisory Board at itSMF Slovakia

Martin Podhajský
Martin Podhajský

Making Knowledge available at VÚB Banka, Co-founder at KEP Partnership, Member of the Supervisory Board at itSMF Slovakia

Lucia Široká
Lucia Široká

Back Office Specialist at Softec, itSMF Slovakia Administration