Martin Kasík

  • Head of Digital Solutions
  • IXPERTA

Martin is an experienced leader responsible for overseeing a department that specializes in consultancy and implementation work in process management, digital transformation, IT Service Management (ITSM), and organizational collaboration. With extensive experience gained from leading projects as a consultant and architect, Martin has successfully implemented solutions across various countries. His expertise in strategic planning and execution has consistently driven successful outcomes in diverse and challenging settings.

Sessions

  • So People Understand Us: Building Clear Communication Between IT and Busines (CZ)

    The success of IT departments depends not only on technology and expertise but also on the ability to communicate clearly with non-IT colleagues. This presentation explores how IT can become a true partner for organizational growth by focusing on clarity, transparency, and empathy. It highlights practical steps such as reducing jargon, using accessible language, leveraging service desk channels effectively, and designing communication through UX/UI principles. The session provides concrete recommendations to improve collaboration and user satisfaction by ensuring IT is understandable and approachable.

  • Panel discussion (EN)