Rob Akershoek

  • DevOps Architect / IT Management Architect
  • DXC Technology
  • https://www.youtube.com/robakershoek

Rob Akershoek is a Senior IT Management and DevOps Architect at DXC Technology and Chair of the IT4IT Forum within The Open Group. Recognized as one of the Top 25 Thought Leaders of 2024 by HDI, Rob is a leading voice in modern IT operating models and digital transformation.

He helps organizations evolve into lean, agile, and compliant digital service providers, capable of thriving in complex hybrid-cloud and multi-vendor environments. His expertise spans the design and implementation of end-to-end IT operating models, IT process design and governance, streamlining IT value streams, and implementing a modern DevOps tool chain.

Rob specializes in aligning disciplines such as Enterprise Architecture (TOGAF), Lean Portfolio Management, (Scaling) Agile and DevOps, Cloud Operations, ITSM, FinOps, and Risk & Compliance. He is also known for architecting integrated DevSecOps toolchains that connect CI/CD, ITSM, observability, and security into cohesive, automated ecosystems.

A frequent international speaker and published author, Rob is the lead author of the IT4IT Management Guide and co-author of the IT4IT Standard, contributing significantly to the advancement of IT management practices worldwide.

Rob is a regular invited speaker at international conferences, webinars, and community events, where he presents his ideas and demonstrates thought leadership, including events organized by itSMF, DevOps communities, SMFS, SITS, ServiceSpace, and The Open Group.

Sessions

  • How to Fix the CMDB: Building a Digital Twin of your IT (EN)

    Let’s face it—the CMDB has been a persistent challenge for many organizations. Despite years of effort, fragmented data, limited end-to-end visibility, and incomplete service models still prevent us from truly understanding and managing our IT landscape. In fact, many organizations cannot produce a reliable and complete overview of the services and applications they operate. As […]