ITSM as the backbone of cybersecurity: Practical links and regulatory framework (SK)

Ivan Makatura /Cybersecurity Director at U. S. Steel Košice | Managing Partner at Makatura & Semančín

Cybersecurity is not an isolated discipline, but an integral part of IT service management. The presentation will show how security measures according to the new decree and the principles of ISO/IEC 27001 can be effectively integrated into ITSM processes (incident, change, problem, risk). We will focus on the intersections between ITIL and cybersecurity legal requirements, typical shortcomings in practice and how ITSM can help organizations meet legislative obligations without unnecessary bureaucracy. Participants will receive practical guidance on how to improve service continuity, auditability and resilience through a unified approach to ITSM and security.