At itSMF Slovakia, we believe that inspired innovation is the cornerstone of delivering exceptional value to our customers. By enhancing customer engagement and experience, generating new revenue streams, and improving service quality, we continuously strive to exceed expectations.
We understand that inspiration is key to advancing the tools and technologies we rely on every day. While innovation can sometimes occur in isolation, it is often the result of collaborative efforts and shared insights. By bringing together the right people, we can inspire one another to innovate more rapidly and achieve greater outcomes.
As a leader in IT Service Management in Central and Eastern Europe, itSMF Slovakia is proud to host its 19th annual IT Service Management Conference. This event is dedicated to fostering inspiration and collaboration, ensuring that we continue to drive forward the trends in innovation and value delivery.
Stay connected with us on social media to keep up to date with the latest information about the conference. Share your achievements and challenges, and inspire each other to make meaningful changes and push the best ideas forward. This is the essence of inspired progress.
As we build the full agenda for the IT Service Management Conference 2025, we invite you to explore the conference topics, including:
- Governance (including AI governance)
- ITIL / ITSM capabilities
- Value demonstration
- Enterprise service management (ESM) – Advanced ITSM
- Artificial intelligence (AI) – Machine learning – Automation
- Service integration and management (SIAM)
- Digital transformation / Digital workflows
- People motivation – Attitude, behavior, and culture (ABC)
- Employee well-being – Employee experience management
- Customer experience (CX) – Business innovation
- Knowledge management
- ITIL 4 – Agile – DevOps
- IT asset management (ITAM) – Software asset management (SAM)
- Security – Cybersecurity
- Enterprise architecture
- …
Join us in our mission to inspire and innovate, and together, let’s shape the future of IT Service Management.